Refund Policy
This Refund Policy was last updated on April 29, 2025.
At TTFA Academy, we strive to ensure that our students have a positive learning experience. If you are not completely satisfied with your purchase, please review our Refund Policy below.
1. Eligibility for Refunds
You may request a full refund within 7 days of enrollment. To be eligible, you must not have accessed more than 20% of the course materials and no certification has been issued.
2. Refund Procedure
To request a refund, please email support@ttfaacademy.com with your enrollment details and reason for cancellation. Our team will acknowledge your request within 2 business days and guide you through the next steps.
3. Technical Issues
If you experience technical difficulties preventing access to course content and we cannot resolve the issue within 7 business days, you will be eligible for a full refund. Please provide any relevant screenshots or error messages when contacting support.
4. Duplicate Payments
In case of duplicate transactions for the same course, we will automatically process a refund for the extra payment within 5–7 business days from the date of verification.
5. Partial Refunds
Partial refunds may be granted at the discretion of TTFA Academy for requests made after the 7-day period, subject to review of course access and usage. Please note that any partial refund will be prorated based on the amount of content accessed.
6. Non-Refundable Items
Fees for certification examinations, downloadable materials, and one-on-one mentoring sessions are non-refundable unless explicitly stated otherwise at the time of purchase.
7. Processing Time
Approved refunds will be credited to the original payment method within 10 business days. Your bank or payment provider may require additional time to reflect the credit on your statement.
8. Policy Modifications
TTFA Academy reserves the right to update this Refund Policy at any time. Any changes will be effective immediately upon posting and will be reflected by the "last updated" date above.
9. Contact Us
If you have any questions regarding this Refund Policy, please contact us at info@ttfaacademy.com or call +91-9667720011 between 9 AM and 6 PM IST, Monday through Friday.